FAQ - parents

FAQs

Our lead time for standard beds are currently 3-4 weeks. For bespoke beds we require 7-8 weeks.

Just contact us to know more about a care cot from KayserBetten. We will happily advise you or give you the contact details of your local dealer and explain the next steps on your way to your new care cot from KayserBetten.

Yes, due to a higher workload prices vary according to the size or variant of a care cot. We will happily provide you with an individual offer via your dealer.

No, our care cots are medical products and can only be sold via specialised dealers.

Yes, you can either make an appointment and visit our site in Dorfmark or see one of our beds at a specialised dealer near you.

Yes, we can supply you with a sample of all lacquer and padding colours.

Your first point of contact should always be the dealer you bought the bed from.

You can talk to your dealer, use our new configurator or call us for advice.

FAQ - Dealers

FAQs

Our lead time for standard beds are currently 3-4 weeks. For bespoke beds we require 7-8 weeks.

We recommend an annual maintenance for all our care cots

We will send you the required document per email upon request. Please quote the reference number when contacting us.

The average of our care cots is 200 kg. For exact figures please feel free to contact us.

The maximum weight load is 150 kg

No, we don't. We support our customers with our very knowledgable customer services team, our workshop team and one representative.